From a House Girl to Five Star Hotel Director: Story of Patricia Mutie


Patricia Mutie is between Kenyan women of all ages breaking the glass ceiling with remarkable achievements globally.

Speaking to Lynn Ngugi Network on Tuesday, June 14, Mutie in depth that she moved from staying a household assist to securing work with Fairmont Lodge in Dubai.

At that time, Mutie’s operate visa was just about expiring when she decided to attempt out her luck in the resort industry. She exposed to Lynn that she landed a job as a concierge in 30 minutes right after publishing her resume to the hotel’s leading officers.

“I just went to the reception and requested for the HR and they directed me to the fourth ground. I went and fulfilled a gentleman. He took my CV and looked at it then he told me, what I have you are also overqualified.  I informed him I will acquire it. In a room of 30 minutes, I had satisfied best officials and I was employed,” Mutie told Lynn Ngugi Community.

Photo collage of Patricia Mutie during an interview with Lynn Ngugi

Photo collage of Patricia Mutie during an job interview with Lynn Ngugi

Lynn Ngugi Community

At the five-star resort, Mutie served in different departments, soaring via the ranks. However, she was compelled to resign soon after she uncovered herself scrubbing the toilets and accomplishing other jobs of a residence assist.

Right after serving her resignation letter, Mutie was housed by pals in Dubai for four months right before she landed an additional position possibility at a palace.

At the palace, she was picked as an Assistant Government Housekeeper and her setting up wage was Ksh336,000 without having allowances.

“Congratulations you are an Assistant Govt Home Keeper. I noticed the wage made available and for a moment I imagined they experienced built a oversight. I had a letter stating that I would be taking dwelling Ksh336,000 as bare minimum income and that was in 2007,” Mutie stated.

That was a turning place in her daily life as she was now an essential figure Dubai’s lodge sector. Mutie was at the fore entrance in the opening of Deal with Shopping mall in Dubai.

Following her zeal and attributable achievement, she was promoted to lead Dubai Mall Lodge.

“I moved from the palace to develop into an government housekeeper of Dubai Mall Resort. I was the significant mama there. Something to do with household furniture, decorations and even in demand of all cleansing things to do in the Shopping mall,” she remarked.

On the other hand, the pandemic ate into her fortunes with the lodge marketplace reeling from the painful consequences of the virus.

Just before the financial hit, she had attained comprehensive working experience in lodge functions and development. Her final occupation was as a Director of Visitor Knowledge and formerly held positions these as Entrance place of work Director, Executive Housekeeper, and client provider. She was also a champion in several firm projects this sort of as Loyalty programs and change implementation.

She received the popularity of staying a passionate and fearless leader, who achieves effects via productive strategy progress and implementation, setting processes, setting up company benchmarks and empowering groups, and grooming people today for succession and expertise advancement.

With about 18 many years of do the job encounter in hospitality and doing the job for dependable chains in Dubai for 12 many years, Mutie returned to the place to create Zaburi Visitor Dwelling.

The hotel now serves as aspect of her retirement enterprise. Right before shifting to Dubai, Mutie experienced labored with Kenya’s Block Accommodations and the Kenya Airways.

File photo of Patricia Mutie

File photograph of Patricia Mutie




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